Crowdsource Your Competencies
In the standard learning and HR press we hear every day about competencies and competency assessment. I find "competence" a strange description for a set of skills and behaviours that mean you may...
View ArticleWho Owns Organizational Learning? You
I’m on the move again, having had a short but fantastic time as the 1-800-GOT-JUNK? Manager of L&D. Where am I going? A role in IT - to be the Lead for Social and Collaboration at Kellogg Company...
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Intranet profiles? No...use LinkedIn
What's the most useful tool you can use for working out who does what and where in your new job? Your intranet profile? HR tool? No.It's LinkedIn (or Twitter, about.me or your industry equivalent)....
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Please stop creating complex competency models!
Please HR, stop creating elaborate competency models. In my new role, I started right in the standard mid-year professional development review. Those who have read my blog before know I’m not a big fan...
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Nonsensical Error Messages are a Performance Support Issue
I read a lot about user experience and design. It helps me think about how learners (or collaborators) will experience the help and services I offer in my organization. Despite my personal lack of...
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70-20-10 Your Conference
Last week I attended Feverbee’s Sprint Conference in lovely, warm, sunny San Francisco.The event was well thought-out, well-put together and had a number of excellent speakers. It’s hard to fault the...
View ArticleMy First Social Learning Design was a Failure
I wanted to share the results of a social learning "flow" I created that failed because of two errors on my part: first, thinking that everyone would like lots of autonomy and second, not having a kick...
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Encouraging others to Work Out Loud
Last week was international Working Out Loud week. It's my role to introduce new ideas about social collaboration and learning, such as WOL, to my work (a 22,000+ employee global brand). The company is...
View ArticleWhen is a blog post no longer a blog post?
The answer is: when someone else writes it - especially for internal organizational consumption.For me, this is no longer a blog. Like a hamburger, this is something that has been distorted from it's...
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If you don’t practice social, you can’t support it
Mark Britz and I are hosting a workshop at the eLearning Guild's Learning Solutions 2015 conference 'Kick-start Your Personal and Organizational Social Learning Journey'. We have developed the agenda...
View ArticleDo you trust your organizational culture with more data?
I came across a fantastic social data analysis tool that an organization can use to get greater insight into Yammer usage. The tool will help organizations target the best business cases for Yammer, so...
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Social Collaboration Center Offerings
This is the second post of my thoughts on how to create an innovative Social Collaboration Center. For this one, I've tried to list out the offerings that a Center could develop in order to bring value...
View ArticleBuilding an Innovative Social Collaboration Center
I've been asked to create an innovative take on the idea of an IT Center of Excellence, specifically to focus on social collaboration. As those of you who know me or read my blog will expect, I view...
View ArticleThe Disruption Distraction
Disruption. We see the word everywhere. Every new tech company is disruptive. Every new app is disruptive. It’s become mandatory to mention disruption with ever increasing hyperbole.It mostly concerns...
View Articlethe purpose of a Social Collaboration Center
I had a great meeting with my leaders and team to talk through the deck I prepared to introduce the idea of a Social Collaboration Center. You can read more about the setup to this in Part 1 and Part...
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Org Learning is Bringing the Inside Out, Not Outside In
I’ve been having lots of conversations recently about transforming organizations. How do we help them become more agile, human-centric and responsive?Many of the conversations revolve around the idea...
View Article"Social" Business: What do I do? Where do I go next?
This post has been on LinkedIn for a while, but I thought I would re-post here too. Original post is here.I’m trying to work out how to explain the value of what I do and where I go from here...
View ArticleLearning Social
If you accept that almost all learning is the transfer of knowledge/skills from person to person (with practice, repetition, support and all that entails) then helping people to connect is the core of...
View Article#DigitalCultureShock
I remember the first four days of my new job at PwC. It was back in 2006. Sitting in a room learning IT: all functional, technical, how to use software. All day for four days. Click here, click here,...
View ArticleSpeaking Different (Business) Languages: social organizations and legacy orgs
Everyday, I see two different business languages that don't connect in meaning. I’m wondering if there is even a middle ground to bridge the two.The differences depend on beliefs about people. You...
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